New York Child Support Services
December 10, 2023, 9:00 AM–1:00 PM
Register now for a free online conference: Learn how to meet your legal obligations to the Child Support Program. Get answers to questions and practical guidance on topics such as reporting new hires and processing income withholding and medical support orders.
This conference is co-sponsored by New York City's Office of Child Support Services and the New York State Division of Child Support Services.
Effective October 28, 2024 the bank account information used to submit child support payments via Electronic Funds Transfer (EFT) to the New York State Child Support Processing Center (NYS CSPC) will be changing. To avoid delays in child support payments reaching their intended recipients, it is critical that payments be directed to the new bank account number beginning October 28, 2024. If you need the new bank account information or have questions regarding how this affects you, please email our EFT Outreach Team at nyscspceft@conduent.com or call the New York Child Support Helpline at 1-888-208-4485 (TTY: 1-866-875-9975) so that we may further assist you in this process.
Call the Child Support Helpline at 1-888-208-4485 if you need to update your address.
The Child Support Program provides custodial parents with assistance in obtaining financial support and medical insurance coverage for their children by locating parents, establishing parentage, establishing or modifying support orders, and collecting and distributing child support payments.
Noncustodial Parent New York State Earned Income Credit (NCP EIC)
Have you paid your full annual child support obligation? Do you make less than $46,460 per year? You may qualify for the NCP EIC—up to $1500. For more information, see OTDA Pub-5090.
You can even make extra payments to help you qualify for this credit.
Make a payment
Please do not send cash. We encourage you to use an online payment service or pay by mail.
Check your payments
Log in with your NY.gov ID to check payments or disbursements.
If you do not have a NY.gov ID, you can create a NY.gov ID now.
Update case information
To report a change of address, change of employer, loss or reduction of employment, email your local child support office.
Family Violence
Computer use can be monitored, and usage is impossible to clear completely. If you are afraid your computer use will be monitored, please use a safer computer or call the NYS Domestic and Sexual Violence Hotline at 1-800-942-6906 for assistance.
To immediately leave this site, click the Exit button at the top of this warning.
The New York State Child Support Program is committed to helping survivors of family violence access child support services safely.
Forms
If the form you need is not available in your language, please call 1-888-208-4485 (TTY: 1-866-875-9975).
Translated forms are available for REFERENCE ONLY. Complete and submit forms in English.
Please email or mail completed forms to your local child support office. Find contact information on the Local Offices page.
Enroll for Child Support Services
Enroll in Direct Deposit
Appeal or avoid an enforcement issue
- Statement of Net Worth
- Driver License Suspension Request or Challenge
- Mistake of Fact and/or Exempt Money Claim
- Request for Review of Additional Amount
- Statement of Income and Expenses
- Department of Taxation and Finance Challenge
- Professional License Suspension Claim
- Request for Administrative Review…for Tax Refund Offset/Passport Denial
Going to court?
If you will be attending a court hearing soon, check court information for advice about how you can prepare in advance, what you may experience at the hearing, and how you may need to follow up afterwards.
To see current operating hours and procedures for the Family Court in your county, visit the New York State Unified Court System.
Report enforcement issues
Email your local child support office—RECOMMENDED—or
Call the New York State Child Support Helpline at 1-888-208-4485.