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Make Payments

DCSS Home → Payments → Make Payments

How do I make payments?

Please do not send cash. You may pay in person (at selected locations), use an online payment service or pay by mail.

In person

With MoneyGram® you can pay with cash at participating retailers (including CVS and Walmart). You will need the New York Receive Code 14690. The fee is $3.99 for in-person cash payment. Payments process in approximately 2-5 days.

In addition, some local offices may accept cash, checks, and/or money order payments. Contact your local child support office to see whether they accept payments in person.

Online payment services

Payments may be sent electronically through the following online services.

ChildSupportBillPay New York

  • Call 888-877-0450 to make a one-time payment.
  • Pay with credit or debit card, Digital Wallet (Visa Checkout, Masterpass™, Amex MOVE), PayPal and PayPal Credit, Venmo, Apple Pay, Samsung Pay, Google Pay.
  • There is a 2.90% fee for each transaction (with minimum fee of $4.95).
  • To set up recurring payments, register at ChildSupportBillPay New York and pay online with a credit card or debit card.
  • Payment processing time: 3 business days.
  • Case identifier (e.g., AB12345C1) is required to make a payment.
  • Call 888-877-0450 to speak with a customer service representative. Representatives are available from 7:00 AM–7:00 PM Eastern time, Monday–Friday.

ExpertPay

  • Call 866-645-6347 to make a phone payment (pre-registration required).
  • Pay with credit or debit card, directly from your bank account (direct debit) or with a PayPal account.
  • There is a $2.50 one-time registration fee for all payment types.
  • There is no transaction fee for direct debit payments.
  • The fee for PayPal and credit/debit card payments is 2.95% per transaction (with a maximum service charge of $60).
  • Payment processing times depend on the payment method:
    • Direct debit: Up to four business days.
    • PayPal and Credit/Debit card: Next business day for payments made before 5:00 PM Eastern time.
  • Download the ExpertPay℠ App from the Google Play™ store or the iOS App® store to access your ExpertPay℠ account.
  • Chat, email or call (800-403-0879) to speak with a customer service representative in English or Spanish from 8:00 AM–8:00 PM Eastern time.

MoneyGram.com

  • Pay with a debit or credit card.
  • Requires New York Receive Code 14690.
  • Fee is $3.99 for online payment.
  • Payments process in approximately 2-5 days.

Pay by mail

Please do not send cash. Make your check or money order payable to NYS Child Support Processing Center.

With your check or money order, always include information to identify your payment:

  • your full name
  • the child support account number(s) or New York Case Identifier(s)
  • the county name(s)
  • the amount of the payment

Completing your check

This illustration shows a check with the required information. Notice that New York Case Identifier(s), the county, and the amounts for each child support account are listed in the “memo” area of the check. If you have more than one account, be sure to include the information for each account.


include information to identify your payment

If you don't remember your New York Case Identifier(s), you can find it on any notice about your account, as shown below.


include information to identify your payment

Include a payment coupon

If you have an online account, you can log in and print a payment coupon with your name and Case Identifier or complete and print this coupon (PDF).

Mail your payment and coupon(s) to this address:

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