Remit Payments

Important Notice for Employers: Banking Change on October 28, 2024

Effective October 28, 2024 the bank account information used to submit child support payments via Electronic Funds Transfer (EFT) to the New York State Child Support Processing Center (NYS CSPC) will be changing. To avoid delays in child support payments reaching their intended recipients, it is critical that payments be directed to the new bank account number beginning October 28, 2024. If you need the new bank account information or have questions regarding how this affects you, please email our EFT Outreach Team at nyscspceft@conduent.com or call the New York Child Support Helpline at 1-888-208-4485 (TTY: 1-866-875-9975) so that we may further assist you in this process.

Mailing address for payments

NYS Child Support Processing Center
PO Box 15363
Albany, NY 12212-5363

When to send payments

Employers are required to remit amounts withheld for child support to the Child Support Processing Center within seven (7) business days of the pay date.

Health insurance premiums must be paid to the insurance provider.

Electronic payments (EFT/EDI)

Payments may be sent electronically via EFT/EDI. For information about electronic payments, please call the Child Support Helpline toll-free at 1-888-208-4485 (TTY: 1-866-875-9975), Monday–Friday, 8:00 AM–7:00 PM, to arrange for your first EFT/EDI submission.

Online payment services

Payments may also be sent through ExpertPay. The FIPS code is required to register for ExpertPay; call the Child Support Helpline toll-free at 1-888-208-4485 (TTY: 1-866-875-9975) for registration information.

Online payment services may charge registration and processing fees.

Payment by check

Payment information

With each payment, you must include information to identify the payment. If you use a payment coupon (PDF) or a payment listing (PDF), you will need to fill in the payment date and the amount. The following information is required to identify your payment:

• Payment date (date of withholding)
• Account number(s) or New York Case Identifier(s) (e.g., ZY12345X1, at the top of the first page of the IWO)
• Amount of payment for each account

You may also wish to include the employee or independent contractor's name, your company's name and Federal EIN.

Payment address

All payments should be mailed to the following address:

NYS Child Support Processing Center
PO Box 15363
Albany NY 12212-5363