Employer Information

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Report New Hires

Employers must report new hires or rehires within 20 days of the date of hire or rehire. For more information, visit the NYS Department of Taxation and Finance New Hire Reporting page.

Provide information (Wage and Health Benefits Report)

Employers must provide information about an employee or independent contractor, including the employee's contact information, earnings and benefits through a Wage and Health Benefits Report (PDF).

The Wage and Health Benefits Report (WHBR) must be returned in ten (10) business days.

Withhold income

Electronic income withholding (e-IWO)

The electronic income withholding (e-IWO) process is a free and efficient way to receive income withholding orders (IWOs) and accept or reject IWOs. Registering to use e-IWO can save employers an average of $4.50 per order and has the additional benefit of getting support to the family faster.

Withholding calculator for child support

Determine how much you can withhold with the online calculator. The Income Withholding for Support page shows how to process an income withholding order (IWO). For detailed information about withholding calculations, see the Withholding Limitations Worksheet page.

Dependent health insurance

Employers must withhold health insurance premiums to provide coverage for dependent children when ordered by a National Medical Support Notice (NMSN) (PDF). The Dependent Health Insurance page explains how to comply with the NMSN.

Lump sum payments

Employers must report and withhold support arrears from lump sum payments (e.g., bonus, commissions, severance pay, dividends). For more information, please email nysdulumpsum@otda.ny.gov or call the Child Support Helpline at 1-888-208-4485 (TTY: 1-866-875-9975).

Remit payments

Employers must remit payments withheld for child support to the NYS Child Support Processing Center within seven working days of the date of withholding (the pay date). Payments may be sent by check or submitted electronically via EFT/EDI.

Health insurance premiums must be paid to the insurance provider.

Report terminations

Employers are required to report "immediately" when an employee or independent contractor with an order for child support leaves their employ for any reason.

Employer Publications